4702 Hawthorne Place Dr Louisville KY 40272 Opened heating code violation

A tenant at 4702 Hawthorne Place Dr says they’ve been without heat since mid‑January 2025 and has filed a property maintenance complaint against owner 4700 Hawthorne FHW LLC. They report repeated, unanswered work orders, say the apartment portal vanished after new management took over on 11/26/25, and note they pay almost $1,400 a month — so they’re seeking legal guidance because they consider the situation unacceptable.