4122 Shelbyville Rd reported a concern about Lalai Day Spa licensing violations

An email alleges suspected illegal business practices, licensing violations, and public‑safety concerns at Lalai Day Spa’s St. Matthews location, 4122 Shelbyville Rd, saying staff are being booked to perform multiple distinct regulated services beyond their apparent credentials. The complaint points to the business’s online booking platform as evidence and asks for coordinated, unannounced inspections by Code Enforcement and the state boards; the case is currently open.